Frequently Asked Questions

Get answers to our most commonly asked questions about Western.

We serve 49 states (not licensed in New York). Please click here to find representatives in your area.

Email our Marketing Department.

You may also sign up with this link and a local Western Sales Representative will contact you.

Please visit our “Home Page” to read about our company history, mission statement, executive team and the latest press releases.

Your Sales Representative is your first contact for almost any question that you may have regarding Western. They can help you answer everything from “How do I get started?” to specific questions about how The Buy Program™ can help you make more money, or any other information. If you need your Sales Representatives contact information, you can call our Marketing Department at 888-434-3150.

If you receive physical checks, expect your check to arrive 2 to 3 business days after the deal is approved on the internet. If you wish to receive your funds faster, you may sign up for ACH (direct deposit) directly to your checking account. ACH transfers are sent the day after a deal is approved on the internet (pending any holds). Generally, ACH funds are available for withdrawal 24 hours after deposit. Contact your Sales Representative if you would like to set up ACH direct deposit.

You may call the Marketing Department at 888.434.3150. Business hours are Monday through Friday 7:00 am – 4:00 pm Pacific Standard Time.

Payoff information for Western loans can be obtained by calling our Customer Service line: 888-434-5913

Please visit our “Contact Us” page for a full list of service telephone numbers. You may also fill out the online form and we will be happy to assist you via email.


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