Benefits for Military Personal

What are the benefits for military personnel?

Western Funding appreciates the service of America’s military personnel. Western Funding is committed to the spirit of the Servicemembers Civil Relief Act (SCRA), which provides certain protections and benefits to qualified Servicemembers. Western Funding recognizes that such accounts require special handling and that is why we have a dedicated team that is educated and trained to assist active military members with the servicing of their accounts.


You may be eligible for benefits if your loan was originated prior to your active duty date, you have made at least one installment payment, and you are:

  • Full Time active duty military member of the Army, Navy, Air Force, Marine Corps or Coast Guard
  • A Reservist on Federal active duty: Army, Navy, Air Force, Marine Corp, or Coast Guard
  • Members of the National Guard may be eligible if they meet the following requirements:
    • Called to Active duty under Section 502 of U.S.C. Title 32, and
    • Called to Active duty under U.S.C Title 10, and
    • Called to active by the Federal government (not by the Governor of the State), and
    • Active duty exceeds (30) thirty days in length
  • Servicemembers absent from duty for a lawful cause or because of sickness, wounds or leave
  • A commissioned officer of the National Oceanic & Atmospheric Administration and Public Health Service on active service
  • Servicemembers dependents; (Spouse, Children, or any person for whom the Servicemember has provided more than half of their financial support for the past 180 days)

SCRA Eligibility

Eligible servicemembers will receive:duty date, you have made at least one installment payment, and you are:

  • Fee protection
  • 6% Annual Percentage Rate (APR)
  • Protection from repossession
  • Protection from default judgments

Active Duty Orders

To determine your eligibility, submit your Active Duty Order, a letter from your commanding officer on military letterhead or current LES by mail, email or fax to:


Attention: Servicemembers Civil Relief Act (SCRA)
P.O. Box 76809 Los Angeles, CA 90076

E-mail (Please attach your active duty orders and include your account number)



Active Duty Orders

Eligible servicemembers will receive:duty date, you have made at least one installment payment, and you are:

  • Western Funding is committed to responding and providing you an update of the status of your request within 48 hours (2 business days) upon receipt of your acceptable military documents
  • In addition to reviewing any military orders provided, Western Funding will review the Department of Defense Servicemembers Civil Relief Act (SCRA). Website to confirm eligibility. If we are unable to validate your eligibility, we will send you a written request to obtain a copy of acceptable military documents to review for re-eligibility
  • If your eligibility is confirmed, you will receive a written notification confirming your eligibility

To learn more about the program, check your eligibility, or request loan assistance as an active duty Servicemember contact us:

Monday – Friday: 5 am – 7 pm
Saturday – Sunday: 5 am – 2 pm
Pacific Standard Time